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Every attendee receives a copy of the book Deeply Practical Project Management or Deeply Practical Project Management for the Canadian Government, providing in-depth coverage of the PM best practices they can use as a checklist for their projects long after the course is over.  The course covers the most important concepts, with an emphasis on those topics desired by the attendees.  A complete table of contents is provided below.

1. Project Management Overview

1.1 Project Management Basics

  • What Is Project Management?
  • Who Can Use Project Management?
  • Application To Small Projects
  • Where Projects Come From
  • Why Processes Are Useful

1.2 The Project Management Institute Framework

  • The Project Management Institute
  • PMP & CAPM Certifications
  • Project Definition
  • Program Definition
  • The Five PM Stages
  • The PM Knowledge Areas
  • Project Players

1.3 Techniques & Tools

  • Two Basic Project Management Techniques
  • Project Management Tools

1.4 Strategic Plan

  • The Link To The Strategic Plan

1.5 Triple Constraint

  • The Triple Constraint

1.6 Keys To Success

  • The Standish Group Chaos Report
  • The Top 3 Drivers Of Project Success

1.7 The Project Manager

  • The Role Of The Project Manager
  • Project Manager Requirements
  • Communications Essentials
  • Team Formation
  • Team Foundations
  • Team Dynamics
  • Negotiation Essentials
  • Leadership Essentials

1.8 Chapter Summary

2. Initiation

2.1 Introduction

  • The Purpose Of Initiation
  • The Project Manager Role

2.2 Sponsor & Customer

  • The Sponsor & Customer

2.3 Stakeholders

  • The Project Stakeholders
  • Stakeholder Analysis

2.4 Scope

  • The Project Objective
  • Objective Process
  • Assumptions & Constraints
  • The Conceptual Solution

2.5 Business Case

  • The Business Case
  • The Benefit Cost Ratio (BCR)
  • Example – Business Case BCR & ROI

2.6 Project Manager & Mandate

  • The Project Manager & Mandate

2.7 Charter

  • The Project Charter

2.8 Chapter Summary

3. Planning

3.1 Introduction

  • The Purpose Of Planning
  • Planning Process Flowchart
  • The Core Project Team

3.2 Requirements

  • From Objective To Requirements
  • Requirements – A Long Time Challenge
  • Example – Health System
  • Importance Of Requirements
  • Gathering Requirements
  • Requirements Attributes
  • Requirements Key Points
  • Requirements Document & Approval
  • Example – Buying Chairs

3.3 Solution

  • The Solution Definition

3.4 Deliverables

  • The Work Breakdown Structure (WBS)
  • Example – An Aircraft
  • Example – Shed
  • Example – Supper
  • Example – Standards Development
  • Example – Process Improvement
  • WBS Process
  • WBS Key Points
  • WBS Hierarchical Decomposition
  • WBS Phasing & Combined Methods
  • Example – Hierarchical Decomposition
  • Example – Project Phasing
  • Breaking Down By Responsibility
  • Breaking Out Waiting Time
  • Breaking Out Interim Deliveries
  • Breaking Down By Duration
  • Relationship Of WBS & Requirements
  • The WBS Dictionary
  • Deliverables - Work Packages - Activities
  • WBS Drawing Tools

3.5 Logic

  • The Precedence Diagram
  • Kinds of Precedence Links
  • Leads & Lags
  • Example – Generic
  • Example – Shed
  • Example – Supper
  • Example – Standards Development
  • Example – Process Improvement
  • Precedence Diagram Process
  • Precedence Diagram Patterns
  • Precedence Diagram Tools

3.6 Estimating

  • Estimating Methods
  • The Statistical Power Of Multiple Estimates
  • Activity Breakdown
  • Fine Tuning
  • Factoring For Productivity & Availability
  • An Estimating Spreadsheet
  • PERT & Straight 3-Point Techniques
  • Example – PERT & 3-Point
  • The Delphi Technique
  • Handling Estimating Error

3.7 Schedule

  • The Gantt Chart
  • Example – Gantt Chart
  • Gantt Chart With Work Packages
  • Gantt Chart With Activities
  • The Critical Path
  • Critical Path Process
  • Example – Critical Path Process
  • Example – Forward Pass
  • Example – Backward Pass
  • Example – Critical Path With Float
  • The Schedule Milestones

3.8 Resources

  • Resource Leveling
  • Resource Planning

3.9 Cost

  • Estimating Cost
  • Cost Breakdown
  • Cost Accounts
  • The Project Cost Baseline

3.10 Procurement

  • Deciding To Build Or Buy
  • Procurement Documents
  • Contract Types
  • Selecting The Winner

3.11 Risks

  • Risk Management
  • Risk Management Process
  • Risk Management Planning
  • Risk Identification
  • Standard Risk Statement Form
  • Risk Qualification
  • Risk Quantification
  • Risk Response Planning
  • Other Risk Elements
  • The Risk Register
  • Critical Chain Management
  • Risk Buffer Allocation
  • Risk Reserve & Management Reserve
  • Opportunity Risks
  • Opportunity Planning

3.12 Communications

  • Communications Planning

3.13 Project Management Plan

  • The Project Management Plan
  • Final Project Plan Review

3.14 Chapter Summary

4. Execution

4.1 Introduction

  • The Purpose Of Execution

4.2 Project Team

  • Building The Project Team
  • Project Team Key Points
  • Functional Organizations
  • Projectized Organizations
  • Matrix Organizations
  • Management Of Matrix Organizations
  • Matrix Personnel Allocation
  • Delegation
  • Team Motivation
  • Managing People Conflict

4.3 Communications

  • Communication Modes

4.4 First Steps

  • Kickoff Meetings
  • Project Requirements Review (PRR)

4.5 Design & Build

  • Design Before Build

4.6 Problem Identification

  • Finding Root Causes

4.7 Chapter Summary

5. Monitoring & Control

5.1 Introduction

  • The Purpose Of Monitoring And Control
  • Managing Expectations

5.2 Weekly Heartbeat

  • The Weekly Status Meeting

5.3 Scope

  • Managing Scope Change
  • Change Impact Analysis
  • Change Approval

5.4 Time

  • Schedule Statusing
  • Managing Schedule
  • Crashing & Fast-Tracking

5.5 Cost

  • Cost Statusing
  • Managing Cost

5.6 Risk

  • Managing Risk

5.7 Earned Value Management (EVM)

  • EVM Overview
  • EVM Metrics
  • EVM Cost Projections
  • EVM Schedule Projections
  • EVM Meaning
  • Example – EVM

5.8 Quality

  • Managing Quality
  • Peer Reviews
  • User Reviews
  • User Review Management Tool

5.9 Problem Resolution

  • Solution Options
  • Persuasion Techniques

5.10 Monthly Heartbeat

  • Monthly Project Statusing
  • One Page Monthly Report
  • The Monthly Review

5.11 Chapter Summary

6. Closing

6.1 Introduction

  • The Purpose Of Closing

6.2 Procurement

  • Contract Closure

6.3 Acceptance

  • Change Management
  • Scope Verification
  • Scenario Based Scope Verification
  • Practical Delivery Criteria
  • Transition To Operations

6.4 Lessons Learned

  • The Lessons Learned Process

6.5 Team Closure

  • People Transition
  • The Project Celebration

6.6 Final Report

  • The Project Final Report

6.7 Chapter Summary


Deeply Practical Project Management
Training Courses And Consulting
226 Daly Avenue, Ottawa, Ontario, K1N6G2
613-797-7744